Privacy Policy
Effective Date: March 1st, 2022
This Privacy Policy outlines how www.withportal.com ("the Site" or "we") collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site. Our commitment is to ensure the privacy and security of your information.
Contact Information
If you have any questions about this policy, need more information regarding our privacy practices, or wish to make a complaint, please contact us at:
Email: hey@withportal.com
Mail: Your Portal LLC, 6501 North Avondale Avenue, Chicago, IL 60631, United States
Collecting Personal Information
When you visit the Site, we collect specific information related to your device, interaction with the Site, and information necessary for processing your purchases. This collection may extend to customer support interactions. The term "Personal Information" in this policy refers to information that can identify an individual. Below are the details of the Personal Information we collect and the purpose behind it.
Device Information
Purpose
To accurately load the Site for you, perform analytics to optimize our Site usage.
Source
To accurately load the Site for you, perform analytics to optimize our Site usage.
Disclosure
Shared with our processor Shopify and other service providers for business purposes.
Collected Information
Web browser version, IP address, time zone, cookie information, site or product views, search terms, and interaction details with the Site.
Order Information
Purpose
To fulfill our contract by providing products or services, processing payments, arranging for shipping, providing invoices/order confirmations, communication, screening orders for potential risk or fraud, and providing you with information or advertising based on your preferences.
Source
Directly collected from you.
Disclosure
Shared with our processor Shopify and other relevant vendors for business purposes.
Collected Information
Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.
Customer Support Information
Purpose
To offer customer support.
Source
Directly collected from you.
Disclosure
Shared with customer support vendors.
Collected Information
Includes but is not limited to the above-listed information, depending on the nature of your inquiry or issue.
Minors
The Site is not intended for individuals under the age of [Insert Age]. We do not knowingly collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to assist us in providing our services and fulfilling contracts with you, as described above. For example, we use Shopify to power our online store; you can read how Shopify uses your Personal Information here: Shopify's Privacy Policy.
Behavioural Advertising
We use your Personal Information for targeted advertisements or marketing communications we believe may interest you. You can opt out of targeted advertising by using the links provided for each service utilized for these purposes.
Using Personal Information
We use your Personal Information to offer products for sale, process payments, ship and fulfill your order, and keep you updated on new products, services, and offers.
Lawful Basis for Processing (Applicable to EEA Residents)
Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), we process your personal information under certain lawful bases. These include your consent, performance of a contract, compliance with legal obligations, protection of vital interests, public interest tasks, and our legitimate interests.
Retention
We retain your Personal Information as long as necessary to fulfill the purposes outlined in this policy, unless otherwise required by law.
Your Rights
Residents of the EEA and California have rights to access, port, correct, update, or erase their Personal Information. For detailed instructions on exercising these rights, please contact us using the contact information provided.
Cookies
Cookies are used to improve your browsing experience, remember preferences, and perform analytics. You can manage cookies through your browser settings.
Do Not Track
We do not alter our data collection and usage practices in response to Do Not Track signals from your browser.
Changes to This Privacy Policy
We may update this policy to reflect changes to our information practices. We encourage you to periodically review this page for the latest information on our privacy practices.
Complaints
If you have complaints regarding our handling of your Personal Information, please contact us first. If unsatisfied with our response, you have the right to lodge a complaint with the relevant data protection authority in your jurisdiction.
Last Updated: February 2nd, 2024